Forum 21 specialises in the provision of professional development
support to staff and management in business and economic development
support organisations.
We offer customised professional development and training services
for a range of contexts including :
Banking and financial
services staff dealing with the small and medium business sector
Business development support
organisation personnel engaged in development, marketing and delivery
of information, research or advisory services
Employees and management
engaged in economic development and investment support at national,
regional and local levels
Consultancy companies
seeking to increase market penetration, client revenues and client
impact
Audit practices seeking
to develop consultancy services
IT consultancies seeking
to better understand their clients’ business
context
All of our training services
are tailored to meet our client’s specific needs. The topics
we cover include:
Understanding
and segmenting the market for business development support
Diagnosing needs and wants
of individual businesses
Turning diagnosis into effective
proposals for action and change
Selling professional business development support services
Project management of third party delivery
Delivering performance enhancing
change in client companies
Change planning in a business context
Change planning in an economic development context
Foreign investment promotion
techniques
Our flagship Professional
Development Programme for business development support organisations
based on THE FORUM 21 MODEL has been undertaken by 60% of Business
Links in England.
